Jessica Boucher

I'm Jessica Boucher and it's great to meet you.

Quite simply, my passion is sharing new technology with the world. Having graduated from Babson College, continually listed as one of the best business schools by BusinessWeek and the Financial Times, I grew my career roots at intelitek, one of the leaders in e-learning and blended technology learning solutions. I served in the Technical Support department on the front lines of phone support, and I was soon promoted to Project Manager, where I managed multiple e-learning projects. I now serve as a Product Manager for Jobscience, the leader in cloud-based talent management software. Our products, which handle recruiting, sourcing, training and managing employees, run on the Salesforce platform and on mobile devices. I am involved day to day with spec writing, managing requirements with our programmers, and completing projects on time and to high satisfaction. Along with our core product, I am currently managing a recruiting solution for the largest social network in the world. In my spare time I serve as a Volunteer Coordinator for the FIRST Robotics Competition at the Connecticut Regional and the Championship Event, where I recruit and train hundreds of volunteers annually. I have been honored to manage the Einstein field, where the World Championship rounds are viewed by thousands of fans, more than any other Volunteer Coordinator.

Project Manager, e-learning at Intelitek

February 2009 - September 2011

Project management at intelitek includes the direct management of LearnMate, the e-learning platform that is used by all intelitek curriculum. Some highlights include: - Managing the release of LearnMate 5, a top-to-bottom revision of our Learning Managing System - The Skill Connect Assessments, an assessment project in 44 technical areas in partnership with SkillsUSA. - PrintED Skill Connect Assessments, in partnership with GAERF - Leading training efforts on LearnMate and intelitek products

Technical Support Coordinator at intelitek, inc

May 2006 - February 2009

Provide technical support on intelitek's broad hardware, software, and curriculum lineup. Since start, handled the majority of customer interactions in the department. Specialties include: - LearnMate, intelitek's online learning management system. Coordinated over 100 installations, provide training and manage support activities between multiple international offices. - Robotics Engineering Curriculum, intelitek's premier robotics curriculum using the Vex Robotics platform. - easyC, an easy-to-use C programming interface.

Associate at BayaSoft LLC

November 2005 - March 2006

Completed and presented a full analysis of competitors, cost analysis and recommendations of marketing mediums such as trade shows, and provided insight on how to find and target their market's largest potential customers Doubled company awareness across the USA through a personalized mailing campaign, researched and qualified leads Implemented a CRM application that relieved data misusage; created procedures & trained company on usage to enforce data integrity and facilitate complete feedback with potential customers

Project Manager Liaison at Young Entrepreneurs Alliance (student management consulting

December 2004 - May 2005

Analyzed and revitalized the organization's website to attract corporate partnerships

Operations and Market Analyst Intern at Babson Executive Education

May 2003 - May 2005

Managed customer relationship management databases and facilitated solutions for prospective customers in the Information Technology and Biotechnology industries Performed secondary market research and data analyses which resulted in the profiling of the past participants of the open enrollment programs Created systems to effectively attract new customers that fit into those profiles through the use of informational multimedia while concurrently reducing the time to respond to the potential customers

Intern at Beckson Manufacturing, Inc

June 2000 - August 2001

Assisted the manufacturing sales department in order processing and marketing.

Product Manager at Jobscience

September 2011

I manage product delivery from cradle to grave. These tasks include: - Brainstorming and spec development - Managing timelines and deliverables - Communicating with programmers and shareholders - Providing creative solutions to complex problems.

Volunteer Coordinator / Resident Guru at FIRST Robotics Competition

September 1999

Grown from student founder of a team to the manager of volunteers at a national level. Responsible for the recruitment, placement, and management of volunteers for the Connecticut Regional (Previously the United Technologies New England Regional), the largest of FIRST's 41 regional events across the globe. Also known as the only Volunteer Coordinator that manages their event completely remotely. Valued as a senior-level Volunteer Coordinator, not only through providing training and mentoring of new Coordinators but continually chosen to coordinate at FIRST's largest event, the Championship. Recognized nationally as a long-time researcher of the competitive robotics market and currently advise on brand positioning.

UMass Boston

2011 – 2014

MEd

Babson College

2001 – 2005

BS

Concentration: Business Management; Technology Marketing and Corporate Strategy

robotics, running, design